COAA Webinar: The Governance Gap: Moving from Retrospective Oversight to Adoption-First Leadership

Public sector construction technology is often viewed through a narrow lens as a tool for contractors rather than a System of Record for organizations. This creates a strategic disconnect where agency leaders must manually bridge the gap between field execution and the boardroom. Currently, most reporting is retrospective; agencies often discover a project failed six months late because data was trapped in disconnected spreadsheets. In this webinar, we discuss how to stop treating systems as mere oversight tools and start using them as a strategic operating foundation. We will explore a proactive change management framework that treats implementation like a safety plan, securing cross-departmental buy-in, involving the "Old Guard" early, and establishing high-visibility accountability to ensure a Defensible data foundation that protects the public trust.

Learning Objectives:

By the end of this session, you’ll be able to:

1. The Evolving Role of the Public Construction Leader: How to realign support by involving the "Old Guard" in the selection process to turn skeptics into advocates.
2. Connecting the Field to the Enterprise: Why recruiting champions in Treasury and AP is critical to "right the ship" and turn static budgets into dynamic Systems of Intelligence.
3. Driving Accountability through High-Visibility Data: Practical tactics for using real-time adoption metrics and dashboards to celebrate wins and ensure consistent participation across the project team.
4. Standardization as Strategy: Why letting the software guide your processes and eliminating legacy "outs" (like Excel) ensures your data foundation is never a fiction.

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